Privacy Policy

This Privacy Policy applies across our digital channels, direct booking portals, customer enquiries and walk-in appointments handled throughout our 18 branch locations in Uttar Pradesh .

To deliver personalized treatments, manage appointments and provide timely customer support, we may collect the following information:

• Primary Details: Name and contact phone/mobile number.
• Booking Details: Email address for appointment confirmations and billing receipts.
• Treatment Preferences: Preferred branch city, selected therapy such as Thai, Swedish or Deep Tissue, and preferred appointment slot.

Information collected through our booking and enquiry channels is used primarily for service management, appointment coordination and customer support.

• No Unauthorised Data Selling: We do not sell, rent or trade your contact information for unauthorised telemarketing purposes.
• Restricted Access: Access to customer information is limited to authorised staff who require it for appointment, service or support operations.
• Service Operations: Information may be used to manage bookings, respond to enquiries and provide requested spa services.

Any physical wellness information, therapy pressure preferences or oil sensitivities voluntarily disclosed before a session are treated as confidential and are handled only for the purpose of providing the requested service and maintaining customer safety.

When you submit an appointment enquiry or booking request, the information provided may be used to contact you regarding your requested service, branch, date or time slot.

Please ensure that the information submitted through our forms is accurate and belongs to you or that you have appropriate permission to provide it.

Our website may contain forms, booking interfaces, contact options and other digital features that allow visitors to communicate with Golden Door Spa & Salon.

Information submitted through these features may be processed to respond to your enquiry or fulfil the service requested by you.

We take reasonable administrative and technical measures to protect customer information from unauthorised access, misuse or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

If you have questions about the personal information you have provided to us, or if you would like to raise a privacy-related request, you can contact our support team using the details provided below.